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How To Manage A Process Improvement Project That Delivers Dramatic Results

It's true in manufacturing, service, health care and government organizations. The project team is the building block of process improvement, reengineering and problem-solving success. Why? Because todayís complex business challenges cannot be resolved by traditional hierarchical organizations. Team-based projects enable individuals from different departments to step out of their day-to-day work environment and focus on the issues that impact cross-functional process performance.

However, successful project teams donít just happen. Team members must have three types of skills to be effective:
1. Interpersonal skills
2. Process analysis/Problem-solving skills
3. Project management skills

The first is self-evident. Your teams should be made up of people who can function effectively in a collaborative environment. It is the problem-solving and project management skills that are lacking in most individuals.

Gain the skills you need to become an effective leader or member of a project team. Managing Process Improvement Projects will teach you how your project team can integrate process analysis and project management techniques to analyze a problem, create improvements, and implement solutions.

You Will Learn How To:
Launch a Project Team
Define a project and select team members
Devise a Project Game Plan
Create plans and timelines.
Diagnose the Problem or Opportunity
Analyze processes and root causes.
Implement a Successful Solution On time and with dramatic results.

This seminar delivers proven tools and techniques you and your team can put to use immediately. Act now. Enroll your project team leaders and members today!

How to Implement Successful Team-Based Solutions


I. Introduction

II. Integrating Teams into the Organization

project teams "fit in"
What makes teams fail
What makes teams succeed
Roles and responsibilities
The importance of project management

III. Launching a Project Team
Selecting a project
Selecting team members
Covering all the bases:
The 7-Step Method
Devising a game plan
Creating the project plan
Creating project timelines
Case study

IV. Creating and Implementing Solutions
Defining the current situation process mapping concepts
Identifying gaps in performance level
Root cause analysis
Planning for solutions
Documentation of results
Maintaining the gains
Case Study

V. Transforming Classroom to Reality
Making it happen
Changing an organization through better project management

You Will Benefit Most From This Seminar If You Are A...
Leader or member of a project team or task force
Facilitator of quality or reengineering teams
Director/Coordinator of TQM, CQI or Team-Based Improvement Manager or sponsor of a problem-solving initiative Participant in a team-based project that is failing
to deliver desired results

Managing Process Improvement Projects is ideal for your entire process improvement, reengineering or problem-solving team. Or you can enroll a "team" of team leaders. Inquire about our group discounts.


Get The Team-Saving Answers To These Critical Questions:
Why are teams the preferred vehicle for process improvement, reengineering and problem-solving projects?

Why are some teams able to complete their projects on time and deliver dramatic results while other teams accomplish little?

How can project management foster team success?

How do you organize a project team?

How do you select team members?

How does the team create a project plan with a realistic timeline for solution and implementation?

How can process maps, system maps and other process analysis tools be used to give the project direction?

What problem-solving tools will help the team identify root causes?

How can the team work together to devise a solution?

How can you integrate GANTT charts, critical path method (CPM) and program evaluation review technique (PERT) with process improvement methods to keep the project on schedule?

Why must results be measured and documented?

How should the team do so?

What steps can be taken to ensure the implemented improvements will be maintained and further developed?

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