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Soo Joong Kim
President - Kia Motors Corporation
(View Plaque from Mr. Kim)
"In appreciation of your devotion to Six Sigma Black Belt Mentoring (April 2000) and contribution to enterprise quality breakthrough initiative, I present this plaque to you."
(click here to view PSI Results for Kia Motors Company)

F.S. Buchman
Director of Continuous Improvement - ComauPico Fiat S.p.A.

"We are very pleased with the results from the four waves that PSI has trained in Integrated Lean and Six Sigma. When looking at the alternatives, PSI was the only one that satisfied our requirement for a truly integrated approach, matching the needs of our existing systems and processes with the Integrated Lean and Six Sigma methods and tools. Designing the content so that we had a Kaizen Event between weeks Two and Three of our training gave us the kick-start we needed and it energized the entire organization. The $7 Million collected on the Receivables Project and achieving a return-on-investment even before our first wave completed their training was more than impressive! We are sustaining the gains already made and we are well on our way to deploying Integrated Lean and Six Sigma throughout the organization. You made our learning and application fun, easy and very worthwhile. I was particularly pleased with the way in which you were able to relate the training to all of the employee levels and backgrounds within our company. Thanks for all of your hard work. We couldn't be happier!"
(click here to view PSI Results for ComauPico Fiat S.p.A.)

Director TQM - ITT Canon Worldwide, Freiberg, Germany
"The Training and Experiential Exercises you provided for our Executive Team in Long Beach were right on target. Your ability to tie the training and exercises to our world was outstanding!"

William Lareau
Lean Consultant and Author (Office Kaizen, Lean Leadership, American Samurai, Conduct Expected)

"Chuck worked with me for about three years on a variety of culture change, process improvement, and employee involvement projects. At the time, we had taken over the day-to-day operations of a $500 Million, 3,200 employee operation. The program was in deep trouble and it was only through the efforts of Chuck and a select few like him that we were able to turn the program around. In the course of these activities, he demonstrated exceptional skills and insights in the use of statistical process control, team leadership, and problem solving tools. Chuck is an insightful, hard working individual who easily relates to and works with all employee groups and viewpoints. He is an astute problem solver who can quickly identify key issues and focus his team mates' energies on the likely root causes. He works at a high level of intensity, letting little get in his way. At the same time, he is acutely sensitive to the feelings of the people he is working with (and for) and has always made an extraordinary effort to encourage and support the participation of all of the people related to his improvement efforts. Chuck is a mature, hard working individual of the highest integrity. He is quickly able to win over a group's trust and commitment to work with him."

Michael C. Keel
Executive Vice President - General Dynamics, Missiles and Electronics Group

"Chuck, thank you for your support in hosting Mr. Atwood's visit during the TQM Seminar. As you can see. . . he was very impressed with your efforts in coordinating his visit. Well done!"

Don Atwood
The Deputy Secretary of Defense - 10 April 1992

"Thank you for your gracious hospitality during my trip to San Diego on April 6. I enjoyed speaking at the Total Quality Management Symposium. Please pass my thanks to . . . Chuck Hannabarger for [his] efforts in making my visit a memborable one. If the size of the audience is any indicator, it appears that the symposium was a great success."

Pete Landry
President - Pete Landry and Associates

"In the spirit of 'Total Quality,' your attention to detail and the support you provided brings a new meaning to 'Customer Satisfaction.'"

Ray W. Blinde
San Fernando Valley Chapter APICS

"On behalf of the San Fernando Valley [California] Chapter of APICS, I would like to thank you for your presentation of Dr, Deming's Red Beads Experiment. It was very well received, and certainly helped to provide us with a successful evening. Again, Charles, thanks for a job well


Plaque of Appreciation Presented to Charles Hannabarger from the President of KIA Motors Corporation


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